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Accident replacement vehicle

Accident Replacement Vehicles

Weren't at fault? You may be entitled to a replacement vehicle at no out-of-pocket cost, while we repair yours and manage the claim on your behalf.

Overview

Staying mobile while your car is repaired

If you've been in an accident that wasn't your fault, you shouldn't be the one out of pocket — or without a car. Our accident replacement vehicle service arranges a like-for-like vehicle for you to use while yours is being repaired, and we handle the claim against the at-fault party's insurer directly.

There's no upfront payment required in most not-at-fault cases, and we keep you informed at every step so there are no surprises.

The Process

How to get your replacement vehicle

From confirming your not-at-fault status to delivering your replacement, we keep every step clear and hassle-free so you're never left without a car.

1

Confirm Not-at-Fault

We assess your accident details to confirm your not-at-fault status.

2

Vehicle Selection

Choose from our available fleet of like-for-like replacement vehicles.

3

Delivery

Your replacement vehicle is delivered to you, often within 24 hours.

4

Drive Until Repaired

Use the vehicle until yours is repaired and ready for handover.

What's Included

Everything handled, so you're never left without a car

From vehicle selection to insurance liaison, we manage the whole process.

Like-for-Like Vehicles

A comparable vehicle to your own, from a wide available fleet.

Fast Delivery

Replacement vehicles arranged quickly to minimise disruption.

Claim Management

We deal with the at-fault party's insurer directly on your behalf.

No Out-of-Pocket Cost

For confirmed not-at-fault claims, there's nothing for you to pay.

RepairSure workshop

Why RepairSure

We handle it, so you don't have to

One less thing to worry about after an accident.

No Upfront Cost

Not-at-fault claims mean nothing out of your pocket.

We Deal With Insurers

Direct liaison with the at-fault party's insurance company.

Fast Turnaround

Minimal time between your accident and your replacement vehicle.

Repairs Included

Your own vehicle is repaired to the same lifetime-guaranteed standard.

Frequently Asked Questions

Common Questions

If the accident was not your fault and the other driver can be identified, you're generally entitled to a replacement vehicle at no cost to you. We'll confirm your eligibility as part of our initial assessment.

Car after an accident

Not at fault? You may not have to pay a cent.

Call us to find out if you qualify for a free replacement vehicle today.